联系我们
最后更新:2026-08-23 / Last updated: 2026-08-23
我们乐于听取您的意见、解答疑问或处理请求。以下是联系渠道。
1. 一般咨询与支持
2. 隐私与数据权利
3. 商务与合作
- 渠道合作、代理商、企业定制(白标/私有部署)请联系同一邮箱,标题注明"商务合作"。
4. 站长控制台
5. 响应时间
邮件通常 1–2 个工作日内回复;紧急故障请在标题注明"紧急"。我们目前在海外节点运营,时区差异可能导致略有延迟,敬请谅解。
We're happy to hear from you, answer questions or handle requests. Here are our channels.
1. General Inquiry & Support
- Email: hello@aiwebs.io (recommended; reply within 24h on business days)
- For: product questions, feature ideas, account & billing, bug reports.
2. Privacy & Data Rights
- For access/export, rectification, erasure or right-to-be-forgotten requests, email hello@aiwebs.io with subject "Privacy Request".
- We process within 30 days of receipt.
3. Business & Partnership
- Channel partnerships, resellers, enterprise customization (white-label / private deployment): same email, subject "Business".
4. Console
5. Response Time
Emails are usually answered within 1–2 business days; mark "Urgent" in the subject for critical issues. We operate on overseas nodes, so slight delays from time-zone differences are possible.